EXPERIENCE AN EXCEPTIONAL SERVICE

BY APPOINTMENT, Harrods’ personal shopping service, is only available to the store’s premium customers. Looked after by a specially trained team of retail and lifestyle experts, BY APPOINTMENT’s clients enjoy a multitude of products and services, including private suites for personal consultations and exclusive access to top designers and celebrated industry professionals.

BY APPOINTMENT on the First Floor provides an indulgent, bespoke shopping service ideally located for ladies’ fashion appointments. Clients can relax in the privacy of a luxurious lounge while a team of highly skilled Personal Shoppers select items to match their individual requirements.